Terms of Service

1. Agreement to Terms

By accessing and using InvestGenie Limited's ("Company," "we," "our," or "us") website and services, you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Services

InvestGenie provides professional car selection, consultation, inspection, and related automotive services in the United Kingdom. Our services include:

2.1 Car Selection Services

• Personalised vehicle recommendations based on your requirements
• Market research and vehicle sourcing
• Price negotiation assistance
• Purchase coordination and support

2.2 Vehicle Inspection Services

• Pre-purchase vehicle inspections
• Comprehensive condition assessments
• Technical evaluation reports
• Market value assessments

2.3 Financing Consultation

• Financing option guidance
• Lender introductions
• Application support
• Terms comparison and advice

3. Client Responsibilities

3.1 Accurate Information

You agree to provide accurate, complete, and current information about yourself and your requirements. You are responsible for updating this information as necessary.

3.2 Decision Making

While we provide expert advice and recommendations, all final purchasing decisions remain your responsibility. We strongly recommend conducting your own due diligence before making any purchase.

3.3 Payment Obligations

You agree to pay all fees and charges associated with our services as outlined in your service agreement. Payments are due according to the terms specified in your individual contract.

4. Service Limitations and Disclaimers

4.1 No Guarantee of Outcomes

While we strive to provide excellent service, we cannot guarantee:

• The availability of specific vehicles
• Particular pricing outcomes
• Approval for financing applications
• The future performance or reliability of purchased vehicles

4.2 Third Party Services

We may recommend or facilitate introductions to third-party providers (dealers, lenders, insurers, etc.). We are not responsible for the actions, services, or products of these third parties.

4.3 Market Conditions

Vehicle markets are subject to fluctuation. Prices, availability, and terms may change without notice, and we cannot control these market forces.

5. Fees and Payment Terms

5.1 Service Fees

Our fees are clearly outlined in individual service agreements. Fees may include:

• Consultation fees
• Vehicle sourcing fees
• Inspection fees
• Success or completion fees

5.2 Payment Schedule

Payment terms will be specified in your service agreement. Generally:

• Consultation fees are payable in advance
• Success fees are payable upon completion
• Inspection fees are payable before service provision

5.3 Refund Policy

Refunds are considered on a case-by-case basis and depend on the specific circumstances and stage of service completion. Our standard policy includes:

• No refund for completed consultation services
• Partial refunds may apply for cancelled services before substantial work begins
• Inspection fees are non-refundable once the inspection is completed

6. Limitation of Liability

6.1 Maximum Liability

Our total liability to you for any claims arising from our services shall not exceed the total fees paid by you for the specific service giving rise to the claim.

6.2 Excluded Damages

We shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits or business opportunities
• Costs of vehicle repairs or maintenance
• Depreciation of vehicle value
• Any issues arising after vehicle purchase completion

7. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of InvestGenie Limited and protected by UK and international copyright laws.

8. Confidentiality

We maintain strict confidentiality regarding your personal information and requirements. We will not disclose your information to third parties without your consent, except as necessary to provide our services or as required by law.

9. Termination

9.1 Termination by Client

You may terminate our services at any time by providing written notice. Fees for completed work remain payable.

9.2 Termination by Company

We reserve the right to terminate our services if:

• Payment obligations are not met
• False or misleading information is provided
• Unacceptable behaviour towards our staff occurs
• Legal or regulatory requirements necessitate termination

10. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, strikes, or pandemic-related restrictions.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the English courts.

12. Data Protection

Your personal data will be processed in accordance with our Privacy Policy and applicable UK data protection laws, including the UK GDPR and Data Protection Act 2018.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with a new "Last updated" date. Continued use of our services after changes constitutes acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining Terms shall remain in full force and effect.

15. Contact Information

If you have any questions about these Terms of Service, please contact us: